Public Offer

1. Subject

This document is a public offer of the Slotix service (the “Provider”) and sets out the terms of access to the online client booking automation service (the “Service”). Registering an account constitutes full and unconditional acceptance of the offer by the person using the Service (the “Customer”).

2. Scope of services

The Service is provided on a subscription basis and includes: an AI booking bot in Telegram, a web booking page, a panel for managing bookings, services, staff and schedule, and booking notifications. The feature set depends on the selected plan and may evolve; the up-to-date description is on the “Pricing” page.

3. Plans and payment

• Free plan — 0 ₸, indefinitely.
• Pro plan — 4,990 ₸ per calendar month.
• Business plan — 19,900 ₸ per calendar month.

A new account is granted a 14-day trial of the Pro plan free of charge. When the trial ends, the Customer chooses a paid plan or continues on the Free plan. Payment is made in advance for the subscription period; in case of non-payment, access to paid features is limited while the Customer's data is preserved. Prices may change; changes do not apply to a period already paid for.

4. Rights and obligations of the parties

The Customer undertakes to provide accurate data, not to use the Service for spam or unlawful activity, and is solely responsible for the lawfulness of processing their clients' data. The Provider undertakes to keep the Service running, take reasonable measures to protect data, and give notice of material changes to the terms.

5. Liability

The Service is provided “as is”. The Provider is not liable for interruptions caused by third-party platforms (Telegram, hosting, the language model provider) or for the Customer's lost profit. The Provider's aggregate liability is limited to the amount paid by the Customer for the last paid subscription period.

6. Personal data

Personal data is processed in accordance with the Privacy Policy. With regard to the Customer's clients' data, the Provider acts as a processor on the Customer's behalf.

8. Governing law and disputes

The relations of the parties are governed by the law of the Republic of Kazakhstan. The parties shall settle disputes through negotiation; a claim is sent to the Provider's email address and answered within 15 calendar days. Disputes not settled in this way are heard by the court at the Provider's location, unless consumer protection legislation provides otherwise.

9. Refunds

The Customer may cancel the subscription at any time. A paid period is not interrupted: access continues until it ends and no further invoice is issued. The unused part of a paid period is refunded upon a written request to the Provider's email address, pro rata to the remainder of the period, within 10 business days, by the same means the payment was made. Periods during which the Service operated normally and was available to the Customer are not refundable.

7. Term and changes

The offer is valid indefinitely. The Provider may change the terms by publishing a new version on this page; continued use of the Service constitutes acceptance of the changes. The Customer may stop using the Service and delete the account at any time. Questions about the offer: hello@slotix.kz.